yeah okay another rant, this time its with my mobile network named "O2"

anyway, my previous phone started to error out, display "Inactive SIM" and get stuck in a reset loop 2 months after i got it for xmas, took it in for 3 repairs with the same fault. had a replacement issued, that developed the same fault....

took it back today and was told that i "couldnt get a different phone until it was repaired" and was DENIED a loan phone with the excuse "we dont have any in stock"

phones gone off to be *repaired* (repaired meaning factory reset)

got in contact with customer service to complain and obtain my PAC (porting authority code) to keep my number and change to another network, call took 19 mins

told the woman i was gona go with vodafone, was transferred to their "PAC center"
guy was like "your moving to orange, correct?"

when did vodafone sound like orange? fucking retarded douchebags

anyway, now thats gona be sorted im gona say "Fuck you" to these fuckers and go with vodafone

FUCK YOU O2

forgot to mention xD i got one good thing out of today

CRYSIS 3 DVD boxset <3

That is all.

Metal Garurumon says:
OH OH
Metal Garurumon says:
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Metal Garurumon says:
XD
Zero (βΞиЈάм¦π) says:
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is
Zero (βΞиЈάм¦π) says:
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Zero (βΞиЈάм¦π) says:
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Metal Garurumon says:
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Metal Garurumon says:
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Metal Garurumon says:
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Metal Garurumon says:
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Zero (βΞиЈάм¦π) says:
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Metal Garurumon says:
<3



awesome rite?XD

Chat Transcript	04/12/2009 06:45 AM
- [06:25:12 AM] Nick (30062E): Thank You for Contacting Linksys Live Chat Support. My name is Nick, How may I help you today? [06:29:27 AM] Tyson Allen: ive got a reoccuring problem with my router, ive contacted you's several times and its NOT been sorted [06:25:40 AM] Nick (30062E): I can certainly help you with that, however, before we begin, I need to ask a few questions that will help me assist you better. May I know which country are you based in? [06:30:09 AM] Tyson Allen: United Kingdom [06:26:04 AM] Nick (30062E): I would like to request you to provide me with the Serial Number of the Linksys device (you would find it on the flip side of the device on the Linksys logo ) [06:30:30 AM] Tyson Allen: CDFE1F946638 [06:26:48 AM] Tyson Allen: i also would like a replacement one as this one i keep resetting every 3-4 days, im sick of it [06:27:29 AM] Nick (30062E): Can you please provide me your Email address and Telephone number? [06:31:57 AM] Tyson Allen: my email and telephone number arent important, ive factory reset it MANY times and the issue IS NOT resolved by doing that [06:28:22 AM] Nick (30062E): We need this info if the chat get disconnected we can call you and resolve the issue [06:34:31 AM] Tyson Allen: first off, the web interface stops loading completely, then programs such as limewire cannot connect to the net [06:30:19 AM] Nick (30062E): Okay [06:35:01 AM] Tyson Allen: uh, the only way to resolve it is to replace it [06:30:52 AM] Tyson Allen: no factory reset will fix it [06:30:57 AM] Nick (30062E): Let me know is this computer wired to the router ? [06:35:15 AM] Tyson Allen: ...wireless [06:31:08 AM] Tyson Allen: and no, no firmware updates will fix it [06:31:13 AM] Nick (30062E): Did you try to change the MTU to 1400 ? [06:35:45 AM] Tyson Allen: uhm, what does that do when i cant access the web setup page from any connected computer ? [06:31:57 AM] Nick (30062E): When you try to ping it, what is the error message you get ? [06:36:38 AM] Tyson Allen: no response.... [06:32:33 AM] Nick (30062E): What is the IP address you get ? [06:37:32 AM] Tyson Allen: 192.168.1.100 [06:33:28 AM] Nick (30062E): if you try to ping 192.168.1.1, what is the error message you received ? [06:38:07 AM] Tyson Allen: no route to host [06:34:09 AM] Nick (30062E): Please do the following: 1. Please right click on My Computer and select "Properties" option. 2. Click on the Hardware tab, and then click on Device Manager. 3. Please double click on the Network adapters area, and let me know the names mentioned underneath. 4. Right Click network adapter, and select the Properties option. 5. Click on the Advanced tab. 6. Highlight Links Speed and Duplex / Connection type/ Media type, and change the Value to 10 mbps Half Duplex. [06:38:56 AM] Tyson Allen: my network adapter ISNT the goddamn issue [06:35:23 AM] Tyson Allen: its the router.... [06:35:26 AM] Nick (30062E): Yes that is right, but we need to do the steps before the replacement [06:40:38 AM] Tyson Allen: Belkin 802.11g Network Adapter - Packet Scheduler Miniport [06:37:07 AM] Nick (30062E): Okay [06:41:38 AM] Tyson Allen: also, if you cant resolve the issue, id like to speak to your supervisor also [06:38:15 AM] Nick (30062E): I can resolve the issue, did you try the above steps ? [06:43:48 AM] Tyson Allen: yes i have [06:39:55 AM] Tyson Allen: did it in the last 5 *tech sessions* [06:40:04 AM] Nick (30062E): Based on the information provided, it seems that we may need to replace the device for you. I would like to request you to provide me with the Serial Number of the faulty (you would find it on the flip side of the device on the Linksys logo )so that I can initiate a Replacement procedure for the same. Please make a note of the following information, which would be extremely important for you while procuring a replacement for your faulty Linksys device. After this chat session gets disconnected, a automated email will be sent to you along with a case reference number. You will need this case number while filling the RMA form. After you receive the case number, You will have to wait for 15- 20 minutes, so the RMA process can be activated from our end. Then you need to login to the link provided below and fill in a RMA form You can find it by using the following link: http://tinyurl.com/2tfrx6 Or login to www.linksys.com/uk Click on Support >>>> Customer Service >>> Warranty Return On the Left hand side of the page, click on the " Warranty Return " link After you complete the RMA form a RMA number will be generated and you need to make a note of the RMA number so you can track your product status later Should you face any issues OR have any queries related to the replacement procedure, feel free to dial our 0800 026 1418 (Option 3 - only for customers in UK) or mail your concern to rma.emea@linksys.com [06:45:47 AM] Tyson Allen: serial number: CDFE1F946638 [06:42:32 AM] Nick (30062E): Okay [06:47:02 AM] 'Tyson Allen' disconnected ('Concluded by End-user'). [06:44:18 AM]

OMFG! THEY GAVE AN RMA CODE AFTER A YEAR OF COMPLAINING ABOUT MY ROUTERS ISSUE!
WTF?!

heading home later from seeing my dragon, was with him for the last week

and im gona be missing him for the next couple of weeks D:

<3 you darkus :3

BUWERGHYWETG]

yes its been months since i last bothered with this >.>;

Rawr, replacement card came this morning, gona go install the bitch and see if it works

UPDATE: card doesnt work, same probs as the old one.  linksys live chat isnt letting me use it


fuck linksys

so, they recieved the card and shit

waiting on them to send a replacement one

bleh, sent the card off this morning due to requesting RMA (return merchandise authorization) this morning

all i can hope is that they do send another card THAT will work with my machine

ok so,

i have a linksys WMP55AG-UK VER1.2 wireless card, bought it months back and shit

heres where the real problem starts...
installed the card with its barebone drivers (cuz the software sucks and shit), worked fine for like 9 - 10 hours...
then BAM, windows randomly freezes....

i mean wtf? has wireless drivers EVER caused windows to just lockup?

so i contacted linksys's tech support, went over 3 fucking sessions and havent gotten it sorted -.-'

the first convo went something like this:

Angela (46237E): Thank You for Contacting Linksys Live Chat Support. My name is Angela. How may I help you today?
Tyson: well. i have a problem with my WMP55AG-UK ver1.2 card
Angela (46237E): Before we begin, I need to ask a few questions that will help me assist you better.
Angela (46237E): Please let me know which country are you based in?
Tyson: united kingdom
Angela (46237E): Please provide me the Serial number of the device.
Tyson: MDM20E306897
Angela (46237E): Okay.
Angela (46237E): Please let me know the issue that you are facing.
Tyson: well, when booted into windows it causes my OS to lockup every 5 - 10 mins
Tyson: when in safe mode with networking, it doesnt lockup
Angela (46237E): Okay.
Angela (46237E): What is the driver version that you are using?
Tyson: how would i find that out?
Angela (46237E): Please click ..->Run and type in devmgmt.msc
Angela (46237E): Then click on OK.
Angela (46237E): Please click on + sign next to network adapters.
Tyson: says here: 3.3.0.1561
Angela (46237E): Okay.
Angela (46237E): I would request you to uninstall the adapter, then take out the card and insert it in another slot and then install the drivers again and see if it works better than before or not.
Angela (46237E): Please insert it in another PCMCIA slot
Tyson: um, its a desktop
Tyson: not a laptop
Angela (46237E): Yes.
Angela (46237E): You need to insert the card in another slot in the motherboard.
Tyson: okay, ill try that
Tyson: thanks
Angela (46237E): If that still gives you issues, please get back to us, we are available 24/7.
Tyson: will do
Angela (46237E): Be sure to visit our Knowledge Base located at http://www.linksys.com/kb. The site contains troubleshooting tips, how-to instructions, as well as solutions to common issues relating to all Linksys products.
Angela (46237E): Thank you for giving us an opportunity to serve you through Live Chat Support. For your records, a transcript of this chat session will be e-mailed to you. Feel free to contact us if you require further assistance. Thank you for choosing Linksys and have a great day!
Angela (46237E): Take care, bye.
Tyson: disconnected
Angela (46237E): disconnected

PCMCIA slots in a desktop? PCI slots more like...dumb motherfucker...

chat session 2:

Angela (46237E): Thank You for Contacting Linksys Live Chat Support. My name is Angela. How may I help you today?
Tyson: i have a ref number
Angela (46237E): Oky.
Tyson: 080728-xxxxxx
Angela (46237E): Please give me a few moments, while I go through your case records.
Angela (46237E): Did you change the slot of the card and reinstall it?
Tyson: yes and it hasnt made a difference
Angela (46237E): Have you installed the drivers from the CD once more?
Tyson: yep
Angela (46237E): Okay.
Tyson: the OS im using is windows xp service pack 2
Angela (46237E): Does your system hangs after sometime of use of does the PC restart itself?
Tyson: it hangs after a period of time
Angela (46237E): Okay.
Angela (46237E): Tyson, I would suggest that we uninstall the drivers form the link and reinstall the drivers downloaded from the website.
Tyson: have you got a link?
Angela (46237E): Yes, please give me a moment I will forward it to you.
Angela (46237E): Please download the drivers from the following link:
Angela (46237E): http://www-uk.linksys.com/servlet/Satellite?c=L_CASupport_C2&childpagename=UK%2FLayout&cid=1175234049170&pagename=Linksys%2FCommon%2FVisitorWrapper&lid=4917040387B227&displaypage=nodataversiondetail
Tyson: okay
Angela (46237E): If the issue still persists, please get back to us, we are available 24/7.
Tyson: um, v1.0 is only listed.....my card is a v1.2
Angela (46237E): version 1 and 1.2 are compatible.
Tyson: ohh ok
Angela (46237E): Be sure to visit our Knowledge Base located at http://www.linksys.com/kb. The site contains troubleshooting tips, how-to instructions, as well as solutions to common issues relating to all Linksys products.
Angela (46237E): Thank you for giving us an opportunity to serve you through Live Chat Support. For your records, a transcript of this chat session will be e-mailed to you. Feel free to contact us if you require further assistance. Thank you for choosing Linksys and have a great day!
Angela (46237E): take care, bye.
Tyson: thanks for the help
Tyson: bye
Angela (46237E): It is my pleasure.
Angela (46237E): Bye.
Tyson: disconnected
Angela (46237E): disconnected

"I would suggest that we uninstall the drivers form the link and reinstall the drivers downloaded from the website." dumb bitch, could have said that in the first fucking session....piece of shit

which brings us to the 3rd session, this guy is a cunt btw...

Harry (46270E): Thank You for Contacting Linksys Live Chat Support. My name is Harry, How may I help you today?
Tyson: ref number 080728-xxxxxx
Harry (46270E): Thank you
Harry (46270E): Did you re-install the device ?
Tyson: yep
Tyson: hasnt made a difference
Harry (46270E): I see
Harry (46270E): May I know the operating system on that computer ?
Tyson: windows xp home service pack 2
Harry (46270E): Tyson is it updated ?
Tyson: yes it is updated
Harry (46270E): Is it possible to you try it some other computer ?
Tyson: i dont have another xp computer at hand
Harry (46270E): I see
Harry (46270E): Tyson may I know when you will get the computer which has XP ?
Tyson: thats an unknown
Harry (46270E): I see
Tyson: im beginning to think its a driver conflict within windows
Tyson: wouldnt you say so?
Harry (46270E): Tyson this is the very first case case where I am getting such issue do you have any firewall or anti virus ?
Tyson: no firewall, avast antivirus pro
Harry (46270E): Because I the device which you have is a stable device
Harry (46270E): Because Tyson it is only 3 days left for the device to get out of warranty
Harry (46270E): Than we cannot even replace the device
Tyson: wouldnt you be able to replace it within 48 hours?
Harry (46270E): Yes we can because it is 3 day's for the device to expire
Tyson: okay, could i arrange that then?
Harry (46270E): Yes but as per I know changing or trying on some other computer will solve the issue
Harry (46270E): Because some times even the Mother board of the computer does not support the card and that is the reason you face this kind of issue.
Tyson: my motherboard is a packard bell board, model MS-7301 Cuba
Harry (46270E): Okay
Harry (46270E): Try and check on some other computer and let us know within 1 day or after you get disconnected we will send you an email where you can reply the result's there and there I can call you back if you let us know the prescribed time and resolve the issue or you can get it replaced but please be sure that you send us the mail as soon as possible.
Tyson: okay
Tyson: ill try that
Tyson: thanks
Harry (46270E): Your welcome
Harry (46270E): It was nice talking to you Tyson and thank you for bringing the issue in our notice.
Tyson: no problem
Harry (46270E): Anything else which you would like to know Tyson ?
Harry (46270E): Or any other Linksys device which may I assist you with ?
Tyson: nope
Tyson: not as such
Harry (46270E): Okay Tyson please let us know the results as soon as possible so that we can conclude that the device is been faulty or it works on other computer's which will prove that you will have to change the operating system on your computer otherwise it can cause you issues for some other devices as well.
Tyson: ill do that asap
Tyson: thanks for everything
Harry (46270E): Your welcome Tyson
Tyson: ill cya later, enjoy the rest of your day
Harry (46270E): Thank you Tyson
Harry (46270E): Be sure to visit our Knowledge Base located at http://www.linksys.com/kb. The site contains troubleshooting tips, how-to instructions, as well as solutions to common issues relating to all Linksys products.
Tyson: disconnected
Harry (46270E): disconnected


this cunt mentions warranty that WASNT mentioned in the last 2 sessions

FUCK YOU HARRY, YOU FUCKING CUNT, FUCK YOU

well, thats my rant over

heres the 4th and final session from linksys tech support:

Harry (46270E): Thank You for Contacting Linksys Live Chat Support. My name is Harry, How may I help you today?
Tyson: ref number 080728-027364
Harry (46270E): Hi Tyson what happened did you check the adaptor with the other computer ?
Tyson: yes i did
Tyson: same problem
Harry (46270E): I think the device needs to be replaced now
Harry (46270E): And for that can you please give me the serial number of the device ?
Tyson: it is MDM20E306897
Harry (46270E): Thank you
Tyson: whats the costs if theres any
Harry (46270E): There is no cost please give me a moment
Harry (46270E): Tyson the HW Warranty Expiration date of the device is Jul 2008
Tyson: its already expired?
Harry (46270E): Well there are still three day's left so I believe you can get it replaced
Harry (46270E): So once you get disconnected with me you will receive a mail within an hour in which you will get Case ID number which you will need in filling up the form and make sure that you fill in the form as soon as possibles
Harry (46270E): Sorry it's possible at the end
Tyson: okay
Tyson: would the card come direct from you or a retail shop?
Harry (46270E): And here is the link to the form :
Harry (46270E): http://www-uk.linksys.com/servlet/Satellite?c=L_CASupport_C1&childpagename=UK%2FLayout&cid=1175234027281&pagename=Linksys%2FCommon%2FVisitorWrapper&lid=2728132324H16
Harry (46270E): The faulty device will be taken by you and the will be replaced you will get the procedure after you fill in the form and in case if you fine any difficulties you can contact RMA department on 0800-026-1418 and press number 3 option and and the time is from Morning 10 to Evening 5
Tyson: okay thanks
Harry (46270E): No problem
Harry (46270E): Anything else which I can assist you with ?
Tyson: nope, thats all
Harry (46270E): Okat Tyson
Harry (46270E): Be sure to visit our Knowledge Base located at http://www.linksys.com/kb. The site contains troubleshooting tips, how-to instructions, as well as solutions to common issues relating to all Linksys products.
Harry (46270E): Thank you for giving us an opportunity to serve you through Live Chat Support. For your records, a transcript of this chat session will be e-mailed to you. Feel free to contact us if you require further assistance. Thank you for choosing Linksys and have a great day!
Tyson: you too
Tyson: bye
Harry (46270E): Thank you Tyson
Tyson: disconnected
Harry (46270E): Bye
Harry (46270E): disconnected

fucking cunt FINIALLY admitted the card had to be replaced.....took 4 sessions to figure it out.....4 FUCKING SESSIONS

but meh, least i get a free card coming